Thank you

We have received your request, and a member of our team will get in touch with you soon. In the meantime, could you kindly share additional pictures of the issue with your boiler through the survey?

These pictures will greatly assist our engineers in comprehending the problem and determining the necessary parts for the repair visit.

To upload pictures of your boiler fault, kindly use the button below:

See Samples

boiler-sure-Boiler__Area_around_the_boiler-scaled-square

The boiler, showing the boiler and the area around where the boiler is located, so don’t stand to close for this one.

boiler-sure-Hot_Water_Cylinder-scaled-square

Your hot water cylinder/tank if possible please, normally located in a cupboard but often can be in a loft?

boiler-sure-Boiler_Flue_External-scaled-square

The flue – from outside if possible, This normally will go outside, through the wall from the boiler and where the steam comes from.

boiler-sure-Power_Supply_For_Boiler-scaled-square

The power switch for the boiler, this is where the wire/cable from the boiler connects into a white switch.

boiler-sure-Pipework_Below_Boiler-scaled-square

The pipes below the boiler.

boiler-sure-Radiator-scaled-square

The radiator you are replacing (Each radiator if muitiple)

What’s next? Send us some photos of your boiler

Uploading photos of your boiler will help your engineer be prepared when they arrive at your property, which could lead to a quicker diagnosis and repair. Click here to see examples.

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A photos of the problem is the best way for us to assign the best technician and send the right equipment.

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Note:Please choose an image that is under 10MB in size, or you can compress it using Tinypng before uploading it.

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Grangemouth Enterprise Centre, Falkirk Road, Grangemouth
FK3 8XS

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