• Up To 12 Year Worcester Bosch Guarantee

Comprehensive Guide to Boiler Installation: What to Expect

Unexpected Boiler Breakdowns Can Be Expensive!

  • UK call-centre
  • 24/7 emergency helpline
  • Gas-safe registered engineers
  • Annual boiler service
  • Unlimited callouts for breakdowns and repairs
  • £0 excess on all plans
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4.9/5
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Speedy fixes

We prioritise emergencies and we always aim to fix it first time.

Unlimited call-outs

No limits, no extra fees. You’re always covered.

24/7 UK helpline

Our UK-based team are always happy to help with your claims.

Parts & labour

No surprise fees – parts and labour included in your price.

Frequently asked Questions

Your Boiler Sure policy starts on the day your application is submitted. However, there is an initial 30-day period where you cannot make a claim. This is to prevent claims on pre-existing problems and to keep premiums low.

You should be able to cancel and switch to Boiler Sure. For more information, please call our sales team on 0330 175 8505.

If you cancel the policy within 14 days of setting up your plan, we will refund the premium paid for the current policy period with no charges. You are free to leave us at any time, however, cancellation charges may apply. See Cancellation Rights and Charges in the Policy Terms and Conditions.

If you have selected one of our standard plans without a £60 fixed excess charge, then you will pay no excess. If you choose to take out one of our policies with a fixed £60 excess, then you will be charged £60 for each callout. This charge is not refundable and does not apply to subsequent visits made within 30 days, to fix the fault identified at the initial callout. There is no callout charge for your annual boiler service.

In the event of an emergency (an uncontrolled water leak), we aim to have someone with you within two hours. For other faults, we will do our best to have someone with you on the same day if you call before 9.00 AM or within 24 hours of your call. In the event of a gas leak please call the National Gas Emergency Service on 0800 111999.

Our boiler services usually take place between March and October. When you sign up for one of our plans, we’ll be in touch to let you know which month you’re scheduled for. When your service is due, an engineer will be in contact to fix a date and time that suits you.

*Limited Time Offer: Half Price For The First 6 Months For New Customers Only. Offer Ends 31st December.

**More info for boiler service showing what’s included when clicking the ?

THE SERVICES WE OFFER

Reasons To Choose Boiler Sure

Everything we do is designed to solve your issues with the minimum amount of stress and hassle.

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Friendly
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Fast Response Time
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upfront services
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One-stop Resource
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competitive pricing

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What People Say About Us

Don’t just take our word for it…

Excellent, 4.7 out of 5

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Office Address

Office Address

Unit 1, Gateway Business Park, Beancross Rd, Falkirk FK3 8WX

Opening Hours

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Monday to Friday: 9:00AM – 7:30PM

(Saturday and Sunday : 9:00AM – 2:00PM)

Need our help?

contact us

Office Address

Office Address

Unit 1, Gateway Business Park, Beancross Rd, Falkirk FK3 8WX

Opening Hours

clock

Monday to Friday: 9:00AM – 7:30PM

(Saturday and Sunday : 9:00AM – 2:00PM)