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We prioritise emergencies and we always aim to fix it first time.
No limits, no extra fees. You’re always covered.
Our UK-based team are always happy to help with your claims.
No surprise fees – parts and labour included in your price.
Boiler pipes are an essential part of any heating system, as they transport hot water or steam from the boiler to various parts of the building. However, exposed boiler pipes can be unsightly, and they can also pose a potential safety hazard. Fortunately, there are several ways to cover boiler pipes to improve the appearance…
If you own an Ideal boiler, you may have experienced an F1 fault code at some point. An F1 fault code is one of the most common faults that can occur on an Ideal boiler. This code is typically displayed when there is a problem with the boiler’s ignition system. Fortunately, fixing an F1 fault…
When it comes to boiler cover, most homeowners have a lot of questions. Is it worth it? What kind of coverage do I need? If you’re a homeowner, you know how important it is to keep your boiler in good working order. A boiler cover can be a great way to ensure that your boiler…
Boiler Servicing An annual boiler servicing is very important to be able to maintain the health and efficiency of your boiler. Here at Boiler Sure, all of our engineers are trained and fully qualified for boiler installations, repairs and servicing. We also have a wide range of boiler cover plans to meet your needs. If…
There are certain factors that will make you question whether or not you should replace your boiler. Do you hear strange noises? Is your boiler not working effectively? Don’t stress, we have compiled a range of questions with answers to help you decide whether you need to replace your boiler. We can install a new…
Is your boiler losing pressure all the time? If so it’s okay we are here to help you solve the issue. This is a very well-known and common boiler repair problem that does require a quick easy call to our plumbers. There are many reasons why this can occur. What Is A Boiler Water Pressure?…
Are you concerned about your gas bills increasing more and more? Well, don’t worry you are at the right place. It’s three times cheaper to heat your natural gas rather than electricity, so as you can already see you’re paying less each year. Here at Boiler Sure, you can save up to £900 a year…
An energy crisis is an ongoing shortage of energy across the world, affecting many countries including the UK. Why Is There An Energy Crisis? With countries recovering from the pandemic, demand for gas increased again, but there was no supply, so gas prices rose in 2021. Cold weather during the winter months forced more people…
A question that is always asked is how long it takes to fit a new boiler system for your household. Here at Boiler Sure, we can provide you with all of the right information. We will go through all of the boiler brands including system, combi, and regular as well as the costs of moving…
Your Boiler Sure policy starts on the day your application is submitted. However, there is an initial 30-day period where you cannot make a claim. This is to prevent claims on pre-existing problems and to keep premiums low.
You should be able to cancel and switch to Boiler Sure. For more information, please call our sales team on 0330 175 8505.
If you cancel the policy within 14 days of setting up your plan, we will refund the premium paid for the current policy period with no charges. You are free to leave us at any time, however, cancellation charges may apply. See Cancellation Rights and Charges in the Policy Terms and Conditions.
If you have selected one of our standard plans without a £60 fixed excess charge, then you will pay no excess. If you choose to take out one of our policies with a fixed £60 excess, then you will be charged £60 for each callout. This charge is not refundable and does not apply to subsequent visits made within 30 days, to fix the fault identified at the initial callout. There is no callout charge for your annual boiler service.
In the event of an emergency (an uncontrolled water leak), we aim to have someone with you within two hours. For other faults, we will do our best to have someone with you on the same day if you call before 9.00 AM or within 24 hours of your call. In the event of a gas leak please call the National Gas Emergency Service on 0800 111999.
Our boiler services usually take place between March and October. When you sign up for one of our plans, we’ll be in touch to let you know which month you’re scheduled for. When your service is due, an engineer will be in contact to fix a date and time that suits you.
*Limited Time Offer: Half Price For The First 6 Months For New Customers Only. Offer Ends 31st December.
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Everything we do is designed to solve your issues with the minimum amount of stress and hassle.
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Unit 1, Gateway Business Park, Beancross Rd, Falkirk FK3 8WX
Monday to Friday: 9:00AM – 7:30PM
(Saturday and Sunday : 9:00AM – 2:00PM)
Need our help?
Unit 1, Gateway Business Park, Beancross Rd, Falkirk FK3 8WX
Monday to Friday: 9:00AM – 7:30PM
(Saturday and Sunday : 9:00AM – 2:00PM)
