The L2 fault code on Ideal boilers indicates an ignition failure. This error means that the boiler attempted to ignite the burner but failed to do so safely. When the system detects any issue with the ignition, it will automatically lock out to prevent potential damage or safety risks.

Common Causes of the L2 Fault Code

Several factors can trigger the L2 fault on Ideal boilers, including:

  1. Gas Supply Issues: If there is insufficient gas flow, the boiler may not be able to ignite.
  2. Blocked Condensate Pipe: In cold weather, condensate pipes can freeze, leading to blockage.
  3. Faulty Ignition Electrodes: If these are damaged, the boiler will not ignite.
  4. Flame Detection Fault: A damaged flame sensor can prevent successful ignition.

Steps to Take When You See the L2 Fault Code

  1. Check the Gas Supply: Ensure your gas supply is on and that any isolation valves are open.
  2. Inspect the Condensate Pipe: Look for any blockages or ice if it’s cold outside. If frozen, you can gently thaw it with warm (not boiling) water.
  3. Reset the Boiler: Once you’ve checked these basic issues, try resetting your boiler. Locate the reset button (consult your Ideal boiler manual if needed) and press it.

When to Call a Heating Engineer

If the L2 fault code continues to appear even after basic troubleshooting, it may indicate a more serious issue with the ignition or gas supply. Contact a qualified heating engineer for a more in-depth diagnosis.

Boiler Sure’s Role in Fixing the L2 Fault

At Boiler Sure, we specialise in addressing issues like the L2 fault code. Our experienced engineers can assess the fault, repair faulty components, and provide preventive maintenance tips to keep your boiler running smoothly.

However, for long-term solutions and to prevent future issues, consider a professional assessment. Boiler Sure is here to help with quick, reliable service whenever you need it.

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